Refund Policy

Last Updated: January 1, 2026

Introduction

Thank you for choosing Soramaker. We strive to provide the best AI video generation experience. Please read our refund policy carefully.

No Refund Policy

Due to the high costs associated with AI video generation (GPU usage), we generally do not offer refunds once credits have been used or a subscription has been activated. All sales are final.

  • If you have technical issues preventing you from using the service, please contact support.
  • Refunds may be considered on a case-by-case basis for accidental duplicate charges.
  • We do not offer refunds for dissatisfaction with the creative output of the AI, as this is subjective.

Contact Us

If you have any questions about this Refund Policy, please contact us at: support@soramaker.video.