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Privacy Policy

Last Updated: January 1, 2026

1. Introduction

Soramaker ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our video generation services.

2. Information We Collect

  • Personal Data: Name, email address, and payment information (processed securely by our payment providers).
  • Usage Data: Information about how you interact with our service, including prompts entered, generation parameters, and videos created.
  • Device Data: IP address, browser type, operating system, and access times.

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain the Soramaker platform.
  • Process your transactions and manage your credits.
  • Improve our AI models and user experience.
  • Send you service updates, security alerts, and support messages.
  • Detect and prevent fraud or abuse.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, cloud hosting, AI model inference).
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

5. Data Retention and Security

We implement appropriate technical and organizational measures to protect your personal data. Generated videos are stored securely and associated with your account. You may delete your videos at any time.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. Contact us to exercise these rights.

7. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

For any privacy-related questions, please contact us at support@soramaker.video.